Ships Watch services are legendary. Simply put, all you have to do is remember your clothes and your door code. We take care of all else.
Ships Watch maintains its own laundry. And then we put full washers and dryers in each house, just to make you feel at home. Linens and towels, including beach towels, are provided in abundance to each house.
Beach chairs and beach umbrellas are provided (also in abundance) to each house, as is deck furniture (chairs, benches, tables). Many homes have higher pub tables and chairs, the better to take in the gorgeous ocean and sound views.
Kitchens are well equipped for the less formal vacation crowd to the Thanksgiving meal crowd. It’s all there, whether gourmet French or backyard take-out.
Which takes us to the screened porch on most homes (some have made it into a tropical solarium). There is a picnic table and chairs for the whole family for true al fresco dining.
We even provide a “starter kit” of items should you arrive too tired to pick things up on the way to Ships Watch. Soap, paper towels and toilet paper, trash can bags all make your life easier.
Maintenance is continuous. We have a staff of maintenance techs on call ready to correct the little things that can ruin a vacation. The larger items, like air conditioners and water heaters can be installed within 24 hours. We maintain a complete inventory of spare equipment because we know your time at Ships Watch is precious.
Cleaning is done each week with fresh linens. When you leave, or before you arrive, we conduct a thorough inspection and make repairs on the spot. Though an elusive target our goal is perfection when you arrive.
We have an app for that! Yes, you can download an app for Ships Watch on your computer or smart phone that explains life at Ships Watch, where things are and how thinks work both in the community and in your house. Need a movie for that rainy day, or a parasail for that memory of a sunny day or a memorable meal with and without kids; our app can put you in touch, show you menus, directions and times.
Which leads us to our Concierge. Our Reception Center has a Concierge that knows more about the Outer Banks than Blackbeard did. If you want it and it exists on the Outer Banks, she will find it. She has arranged Thanksgiving dinners and Christmas trees in houses and planned retirement parties and wedding events. She specializes in stocking your refrigerator for your arrival and that special remembrance when you open the door. She usually can even get you a reservation in that great restaurant you heard about on the beach that told you they were full when you called.
In season and most seasons, we have valet services to help you unload and load. An advance call can schedule this service during normal working hours.
If all of this isn’t enough, we have a 24/7 emergency number that has the experience and ability to solve virtually any problem you may have with Ships Watch and its houses.
Finally, your staff is local to the property. Each is trained to solve your problem. A quick call or personal visit to the Reception Center will get our attention. We try to make your priority our priority. These services allow us to say truthfully that we compare well with other four star, four diamond resorts you have experienced.