Ships Watch Association, Inc.
Ships Watch Association, Inc.

It's ALWAYS a great day at Ships Watch!

Toll-free (800) 261-7924 | Sales (800) 688-1295

You are here | Ships Watch Association | Guests | Policies

Policies

Rental Reservations

Once your reservation is made, Ships Watch will forward a Confirmation/Lease Agreement. The signed lease agreement, along with your advanced rent payment of one half of the gross rent, plus trip cancellation premium, if chosen, must be returned to Ships Watch within 10 days of the lease date or the reservation will automatically be canceled without notice. A non-refundable $125.00 administration fee is applied to every reservation. Please make checks payable to Ships Watch and mail to: 1251 Duck Road, Duck, North Carolina 27949. Personal checks are not accepted at check-in or less than thirty days prior to check-in.

Security Deposit

A security deposit of $1000 is required on all rentals. The security deposit, less any deductions for damaged or missing items, fines or telephone charges, will be returned to the rental guest within 45 days of checkout date. A Security Deposit Waiver is also available in lieu of a Security Deposit. Please contact our rental department for more information.

Cancellation Policies

In case of cancellation, no refund of rents will be made until the cancelled period is re-rented and confirmed. If the cancelled period cannot be re-rented, no money will be returned (see trip cancellation insurance and hurricanes). If the cancelled period is re-rented, any rent monies paid will be refunded to you, less a $125.00 handling fee. Balances for leases two weeks or longer must be paid in full prior to check-in if the cancelled portion of such lease has not been re-rented.

Trip Cancellation Insurance & Hurricanes

In the event of a mandatory/ordered evacuation by the Dare County Emergency Management Control Group, no rebate will be offered. However, Trip Cancellation Insurance is available as a viable alternative, as it offers additional coverage such as a death in the family, medical emergency, as well as storm evacuation. Trip cancellation insurance charges are automatically added to your advance rent payment. If you do not wish to purchase this coverage, you may delete the charge by initialing where appropriate on your lease. We strongly urge you to take advantage of this option, as no refunds will be offered.

Families Only

Our policy is to rent to family groups only. We do not rent to sororities, fraternities, or other non-family or unrelated groups or to persons under 24 years of age.

Office Location

The Ships Watch Reception Center is located at 1251 Duck Road, Duck, North Carolina 27949, just north of Duck Village.

Key Pick-up

Occupancy of Ships Watch homes is from 4:00 PM on arrival until 10:00 am on departure date. The Ships Watch business office is open everyday but Sunday, until 5:00 PM except for check-in day when the office remains open until 6:00 PM (in prime season only). If you plan to arrive after business hours, the keys to your home will be in its lock box at the south end of the Reception Center. A combination will be given to you in order to open the box for your home.

Furnishings and Equipment

Although individually owned, all homes are fully equipped with basic housekeeping items including all linens, pots, pans, flatware, dishes, coffee pots, toasters and other small appliances. Every home has several TV's, VCR, DVD, full entertainment center, Jenn-Aire grill inside, park grill outside, one large Jacuzzi, cooler, beach towels, chairs and a beach umbrella.

Lost and Left Items

Ships Watch cannot be responsible for personal items lost or left at Ships Watch.

Telephone

All homes are equipped with telephones and answering machines for your convenience. Long distance calls cannot be charged to the home number. You must use a calling card to make a long distance call.

Other Rental Items

Cribs are available through the Ships Watch Owner & Guest Services for a fee of $35.00 for one week or $50.00 for two. Although sheets are provided, there are no bumper pads with the cribs. Other items may be rented from Ocean Atlantic Rentals in Duck who can be reached at (252) 261-4346. The rental of additional beds is prohibited by subdivision and Association documentation. The maximum occupancy of each home is listed in the rental rates brochure.

Pets

No pets of any kind are allowed under any circumstances on Ships Watch property. The Homeowners Association will levy a $500 fine for anyone caught with a pet in a Ships Watch home or on the common area. Several area kennels are available for your convenience.

Care of Rental Homes

We will make every effort to have your home clean with all the equipment in working order prior to your check-in. We expect you to treat the home as if it were your own. Subdivision regulations prohibit the draping of towels, etc. over the railings of the homes. Each home is equipped with a clothesline underneath for this purpose.

Mail and Messages

Mail and messages may be received through our office; however, we will deliver only emergency messages directly to your home (illness, accident, or death). If you are expecting messages, please check our office regularly and be sure to furnish the name of the home reserved to anyone who may wish to contact you. When you make your reservation (or at check-in), please furnish us with the names of each family member or guest in your party in case of emergency.

Fax Service

Faxes may be sent or received at the Reception Center. Charges apply.

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